The Affordable Care Act officially opened for business at 8 a.m. Tuesday morning.
The New York State customer center phone lines have been lit up but the website been struggling to keep up.
There has been no time to breathe between calls at the customer service center for the New York State of Health marketplace. These are the folks tasked with answering your questions about the Affordable Care Act.
The demand for information was high - more than 2,500 calls within the first two hours. Over on the website, the demand was overwhelming. State health officials say they had 10 million hits on Tuesday. That slowed things down. They say they are working to remedy that and expect smooth sailing by January 1 when the health plans take effect. You have until March 31 to sign up for health insurance before penalties kick in.
16 health plans are offered, along with 10 dental plans.